Payment & GST Invoice

This page is written for the person who has to raise the purchase order and the person who has to pay the invoice, rather than for the engineer choosing the machine. It covers how terms are set, what documents you get, and what your accounts team will ask for.

GST invoice on every order

Pay online through Razorpay

Proforma invoice on request

Cancel before despatch, full refund

The principle throughout: everything is on a proper GST invoice, so your input credit is clean. No part of a transaction with us needs to sit outside the books.

Paying online on this website

Standard machines and products can be paid for at checkout. Choose Pay Online Now and pay by UPI, credit or debit card, netbanking or wallet. The payment is processed by Razorpay, our payment gateway; we do not see or store your card details.

The amount you pay is the total shown at checkout: the price, GST and free delivery in India. Your order is confirmed on screen with an order ID as soon as the payment goes through, and the GST tax invoice is raised at despatch.

You can cancel before despatch for a full refund to your original payment mode. See the cancellation and returns policy. Prefer a proforma invoice, a bank transfer or credit terms? Those options are on the same checkout page.

Refunds, cancellations and failed payments

Money paid online comes back by the route it went out. The table sets out the usual cases for an order paid at checkout; dealer and bulk orders are settled differently, as the last row shows.

Situation	What happens	Usual time
Cancelled before despatch	Full refund to the original payment mode, nothing deducted	5 to 7 working days
Sent back inside 7 days of delivery, unused and boxed	Pickup is free; the refund goes to the original payment mode after the returned item arrives and passes inspection	5 to 7 working days
Payment failed but your account was debited	Your bank or Razorpay reverses it without any request from you	Normally 5 to 7 working days
An item paid for cannot be supplied	The full amount is refunded	—
Dealer or bulk (B2B) order	A credit note against the original invoice, with GST treated correctly	Credit note number sent to you

To cancel, quote the order ID on a call or WhatsApp message to +91 95822 69346. What can and cannot be returned is listed on the returns and replacement page.

How terms are set

Payment terms are stated on the quotation and repeated on the order acknowledgement. They are not the same for every order, and the honest reason is that a standard machine off the shelf and a machine built to your configuration carry different risk.

For a configured or built-to-order machine, an advance against the order and the balance against despatch is normal in this industry. For a standard machine or a spares order, terms are usually simpler.

If your organisation works on fixed credit terms, say so at the enquiry stage. It is a conversation, and it is much easier to have before the quotation than after the order.

Prices, GST and what is extra

Delivery is free across India. GST is charged at the applicable rate and shown separately.

Nothing is hidden inside the machine price. You can see the machine cost, compare it with another supplier's machine cost, and delivery is free.

The final amount is the one on your quotation or order confirmation, valid for the period printed on it.

How prices are written on this site

Product pages show the base price and the GST on it as two separate figures, for example ₹1,873 + ₹337 GST for the 12 inch Standard impulse sealer. Your accounts team can read the taxable value and the tax directly instead of working one back from an inclusive amount.

At checkout the two are added together, and that sum is the amount charged. There is no freight line, because delivery inside India is free. On the tax invoice the same figures appear as the taxable value and the GST, split as CGST and SGST or charged as IGST according to the place of supply.

For a configured machine, a line or several machines on one order, the quotation sets out the full amount in the same two-part form before anything is paid. Our GSTIN is printed at the foot of every page of this site, which saves a phone call when you set us up on your system.

Invoicing and the documents you receive

The tax invoice is raised at despatch and carries the GST details you need for input credit. Where e-invoicing applies, the invoice carries its IRN.

An e-way bill is generated for the consignment as required and travels with the goods. Your stores or security will usually want it before the vehicle is allowed in.

If a delivery challan is needed ahead of the invoice for your internal process, ask — it is easier to arrange at the order stage than at the gate.

Vendor registration

Most established plants will not raise a purchase order until we are on the vendor master. Send us the form. We will complete it with company particulars, GST registration, bank details on letterhead and any declaration your process requires.

Doing this at the enquiry stage rather than after you decide removes a week from the front of the order, and it costs nothing while you are still comparing offers.

If an invoice does not look right

Tell us the invoice number and what does not match. Invoice queries go to the accounts desk rather than to sales, which is faster for both sides.

A correction is made by credit note and a corrected invoice, so that both sets of books and both GST returns stay consistent. We do not ask anyone to hold an incorrect invoice and settle it informally.

Purchase orders that go through cleanly

A purchase order that matches the quotation is processed the day it arrives. One that does not goes into a loop of clarification emails, and the delay is entirely avoidable.

Reference the quotation number on the order. Carry the same machine description and the same configuration — if your system shortens it, attach the quotation. State the terms as quoted rather than as your standard terms, or tell us that your standard terms apply so we can agree them before the build starts rather than at the invoice.

Give both the invoice address and the delivery address with GST details for the invoice one. A mismatch between the invoice, the e-way bill and the docket is the single most common reason a vehicle is held at a plant gate.

What accounts teams usually ask us for

Company particulars and GST registration for the vendor master. Bank details on letterhead. A cancelled cheque, where your process requires one. Declarations — MSME status, TDS applicability, e-invoicing.

Send the whole form rather than the questions one at a time. It is completed and returned as one document, which is faster than five emails.

Paying for an export order

Terms for an export order are settled order by order and written into the quotation. Payment is by advance remittance or through a letter of credit, and the right one depends on your bank and the value involved.

An export price can be quoted ex-works, FOB or CIF, and in a currency other than rupees where the enquiry calls for it. Asking for all three shows where freight, insurance and port charges sit, so your team can build the landed cost against its own rates.

Working to a letter of credit? Share it with us while it is still a draft. A shipment date, document or port that cannot be met is simple to change on a draft and costly to change once the credit is open. Packing and shipping documents are covered on the export orders page.

Questions we are asked

Do you give credit terms?

Terms are set per order and printed on the quotation. If your organisation works to fixed credit terms, raise it at the enquiry stage.

Is GST included in the price shown?

No. GST is charged at the applicable rate, so your input credit is clean, and delivery is free anywhere in India.

Will I get a proper tax invoice?

Yes, on every order, with the GST details required for input credit and an IRN where e-invoicing applies.

Can I pay after delivery?

For a built-to-order machine, an advance is normal. For standard items and spares, terms are usually simpler. It is stated on your quotation rather than assumed.

What do you need for our vendor onboarding?

Send the form. We will fill it in — company particulars, GST registration, bank details on letterhead and any declarations.

Do you accept payment by bank transfer only?

Terms and the payment route are on your quotation. Tell us what your process requires and we will work with it where we can.

Can you raise a proforma invoice?

Yes. Many purchase systems need one to release an advance, and it is issued against the quotation on request.

Our purchase system needs your MSME status. Can you confirm it?

Send the declaration form your system uses and it will be completed and returned to you.

Can the invoice be raised in a previous month for our accounting cut-off?

No. An invoice is dated when the goods are despatched. We will tell you the despatch date so you can plan the cut-off around it, which is the part that is actually in our control.