This page is written for the person who has to raise the purchase order and the person who has to pay the invoice, rather than for the engineer choosing the machine. It covers how terms are set, what documents you get, and what your accounts team will ask for.
The principle throughout: everything is on a proper GST invoice, so your input credit is clean. No part of a transaction with us needs to sit outside the books.
Payment terms are stated on the quotation and repeated on the order acknowledgement. They are not the same for every order, and the honest reason is that a standard machine off the shelf and a machine built to your configuration carry different risk.
For a configured or built-to-order machine, an advance against the order and the balance against despatch is normal in this industry. For a standard machine or a spares order, terms are usually simpler.
If your organisation works on fixed credit terms, say so at the enquiry stage. It is a conversation, and it is much easier to have before the quotation than after the order.
Prices are ex-works Faridabad. GST is charged at the applicable rate and shown separately. Freight is quoted separately against your delivery pin code.
Nothing is hidden inside the machine price — that is the whole point of quoting it this way. You can see the machine cost, compare it with another supplier's machine cost, and price the freight yourself if your own transporter is cheaper.
Rates shown on this website are indicative and marked as such. The firm price is the one on your quotation, against your configuration, valid for the period printed on it.
The tax invoice is raised at despatch and carries the GST details you need for input credit. Where e-invoicing applies, the invoice carries its IRN.
An e-way bill is generated for the consignment as required and travels with the goods. Your stores or security will usually want it before the vehicle is allowed in.
If a delivery challan is needed ahead of the invoice for your internal process, ask — it is easier to arrange at the order stage than at the gate.
Most established plants will not raise a purchase order until we are on the vendor master. Send us the form. We will complete it with company particulars, GST registration, bank details on letterhead and any declaration your process requires.
Doing this at the enquiry stage rather than after you decide removes a week from the front of the order, and it costs nothing while you are still comparing offers.
Tell us the invoice number and what does not match. Invoice queries go to the accounts desk rather than to sales, which is faster for both sides.
A correction is made by credit note and a corrected invoice, so that both sets of books and both GST returns stay consistent. We do not ask anyone to hold an incorrect invoice and settle it informally.
A purchase order that matches the quotation is processed the day it arrives. One that does not goes into a loop of clarification emails, and the delay is entirely avoidable.
Reference the quotation number on the order. Carry the same machine description and the same configuration — if your system shortens it, attach the quotation. State the terms as quoted rather than as your standard terms, or tell us that your standard terms apply so we can agree them before the build starts rather than at the invoice.
Give both the invoice address and the delivery address with GST details for the invoice one. A mismatch between the invoice, the e-way bill and the docket is the single most common reason a vehicle is held at a plant gate.
Company particulars and GST registration for the vendor master. Bank details on letterhead. A cancelled cheque, where your process requires one. Declarations — MSME status, TDS applicability, e-invoicing.
Send the whole form rather than the questions one at a time. It is completed and returned as one document, which is faster than five emails.
Terms are set per order and printed on the quotation. If your organisation works to fixed credit terms, raise it at the enquiry stage.
No. Prices are ex-works and GST is charged separately at the applicable rate, so your input credit is clean and the machine cost is comparable.
Yes, on every order, with the GST details required for input credit and an IRN where e-invoicing applies.
For a built-to-order machine, an advance is normal. For standard items and spares, terms are usually simpler. It is stated on your quotation rather than assumed.
Send the form. We will fill it in — company particulars, GST registration, bank details on letterhead and any declarations.
Terms and the payment route are on your quotation. Tell us what your process requires and we will work with it where we can.
Yes. Many purchase systems need one to release an advance, and it is issued against the quotation on request.
Send the declaration form your system uses and it will be completed and returned to you.
No. An invoice is dated when the goods are despatched. We will tell you the despatch date so you can plan the cut-off around it, which is the part that is actually in our control.
Call +91 95822 69346 and say it is an accounts query — it goes straight to that desk.
Mobile number must be a valid 10 digit number.
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We appoint distributors territory-wise across India and in African markets. Dealer pricing, demo machines and technical training are provided.
Genuine spares and annual maintenance contracts for every PackForge machine, handled by our own service engineers.
A factory quote comes back against the details you send. You are not obliged to order.
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