Installation & Commissioning

Most of the machines on this site are designed so that a competent maintenance fitter can site them, connect them and have them running the same day. That is deliberate — a machine that needs a specialist to switch on is a machine that will wait for one every time something changes.

This page explains what you can do yourself, when an engineer earns their visit, and what commissioning actually covers.

What you can do yourself

For a bench or floor-standing machine: unpack, position, level, connect power, connect air where required, load the consumable and run a test pack. The operating instructions cover each step and the settings that matter.

Levelling is worth doing properly rather than approximately. A strapping machine that is not level will feed strap unevenly and the fault will look like a tension problem for weeks before anyone checks the feet.

Run the first packs slowly and with the machine's own consumable settings before you change anything. It gives you a known-good baseline to go back to.

When an engineer is worth calling

Some jobs genuinely want somebody who has done it before, and we would rather say so than sell a visit that is not needed:

A machine going into an existing line, where conveyor heights, timing and interlocks have to be matched to what is already there.
Multiple machines commissioned together, where the sequence matters and each one affects the next.
A machine your team has not run before and which will be operated by several shifts — the training is worth more than the installation.
Anywhere the plant requires a commissioning record signed by the supplier for its own quality or insurance system.

What a commissioning visit covers

Siting and levelling, connection check, a run with your carton and your consumable rather than a demonstration pack, settings recorded so the machine can be returned to a known state, and operator training on the bench.

The training is the part buyers under-value and later say was the most useful. An operator who understands why the seal peels will fix it in a minute; one who has only been shown which button to press will call you.

Who attends, and for which machines

For the machines we design, assemble and run-test at our own works in Faridabad, the engineer is ours.

For the PackForge models, installation and service are carried out by Fulcrum Infratech Pvt. Ltd. — the same company, the same works.

For the lines we buy in — the office, safety and bags ranges — there is no commissioning visit, because those are supplied ready to use. We say so rather than letting you expect one.

PackForge semi automatic strapping machine and automatic carton sealer.

PackForge automatic carton sealer — PackForge semi automatic strapping machine and automatic carton sealer.

Before the engineer arrives

A visit that spends its first four hours waiting for an electrician is a wasted visit for both of us. Have the power point terminated and tested, air run to the bench, the machine unpacked and in its final position, and the consumable you actually use on site — not a sample.

Have the operators who will run it available. Training the maintenance fitter and hoping it reaches the operators does not work.

The first week

A machine that runs correctly on day one can still drift by day seven, and the reason is almost always the same: settings changed by somebody trying to fix a symptom.

Write down the settings the machine was commissioned on and keep them at the bench. When something changes, that sheet is what you return to, and it turns a two-hour investigation into a two-minute one.

Run the machine on your real work rather than on a test pack for the first few days, and have somebody watch it who is allowed to stop it. The things that go wrong in the first week are usually about how the machine meets the bench — carton presentation, operator reach, where the finished pack goes — rather than about the machine itself.

Handing over between shifts

The most common cause of a machine performing differently on different shifts is that only one shift was trained. The second shift then learns from the first, second-hand, and each thing learned that way loses a detail.

Train each shift, or accept that settings will drift. If shift patterns make that hard, tell us and we will plan the visit around it — an engineer who arrives at two in the afternoon and leaves at six has met exactly one shift.

Keep the manual at the machine rather than in an office drawer. A manual nobody can reach is a manual nobody reads.

Machine arriving soon?

Tell us the model and your site conditions and we will say whether you need us there.

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Questions we are asked

Is installation included in the machine price?

The price includes free delivery anywhere in India. Whether a commissioning visit is included, chargeable or unnecessary is stated on the quotation for your specific machine.

Can you commission over a video call?

For most bench machines, yes, and it is often faster than scheduling a visit. Have the machine positioned, powered and loaded before the call.

How long does commissioning take?

A single bench machine with the site ready is usually a few hours including training. A machine going into an existing line depends on the line.

Do you train more than one shift?

Tell us how many shifts and we will plan the visit around them. Training one shift and asking them to teach the others is how settings drift.

Can we move the machine later ourselves?

Yes, for most bench and floor machines. Level it again after the move and check the settings — a machine that is not level will behave differently and the cause is rarely the first thing anyone checks.

Does the machine need a foundation?

Most do not; a sound level floor is enough. Where a machine does, the datasheet says so and gives the requirement.

Do you supply the electrical cable and plug?

The machine is supplied terminated for connection. The final connection to your point, and the cable to it, are site work and are best done by your own electrician who knows the installation.