Buying an industrial machine is not a checkout. There is a shortlist, a specification, a purchase order and a build, and each step has a thing that goes wrong when it is skipped. This page runs through the whole sequence so you know what is coming and what we will need from you at each point.
Enquiry, shortlist, quotation, order, build, despatch and running, in sequence (illustration)
7Steps from enquiry
₹0Delivery charge in India
7 daysOnline return window
Mon–SatDesk days, 9:30–6:30
Read it once before you send the first enquiry and the whole purchase moves faster.
Step 1 — Tell us the job, not the model
The commonest mistake is to open with a model number found on a competitor's website. That model was sized for somebody else's carton.
Open with the work instead: pack dimensions in millimetres, weight when full, packs per shift and shifts per day, the consumable you already buy, and the power available at the bench. Add a photograph of the packing bench. Those six things are enough to size a machine correctly, and everything after this step is faster because of them.
Step 2 — The shortlist
You get two or three machines that fit, with the difference between them explained in words rather than in a specification table. Very often one of them is cheaper than what you asked for, and if that one is right we will say so — a machine sold above the job is a machine that gets blamed for the wrong reasons later.
This is the stage to ask for datasheets. Your electrical contractor and your maintenance team should see them before, not after, a decision.
Step 3 — Quotation
The quotation states the machine as configured for you — table height, arch size, sealing width, wheel material, whatever applies — rather than a bare model name. It carries its own validity date.
If any line on it is a machine we buy in rather than build, the quotation says so on that line. You should know which is which before you sign.
Step 4 — Order and acknowledgement
Send the purchase order against the quotation reference. If your organisation needs us on its vendor master first, do that in parallel with the shortlist rather than after — it is the step that most often adds a week for no reason.
You get an order acknowledgement confirming the model, the configuration, the commercial terms and the despatch plan. Keep the reference; every later conversation is faster with it.
Machines we make are assembled and run-tested at our works in Faridabad before they are packed. Where a general arrangement drawing is part of your process, it is issued for approval at this stage — which is why asking for it early matters, since a drawing approved late costs a build slot.
If your site will not be ready on the original date, tell us. A machine held here is safer than one standing in your corridor.
Step 6 — Despatch
Packed for the journey, invoiced, e-way bill raised, handed to the transporter, and the docket number sent to you without you having to ask. Check the package count at your gate and note anything on the transporter's copy before signing.
Step 7 — Running, and after
Most bench machines are sited, connected and running the same day by your own fitter. Where a commissioning visit is worthwhile we will have said so on the quotation rather than sold you one you did not need.
After that it is wear parts and, if the line warrants it, a maintenance contract. The same phone number answers all of it, and the person answering can walk to the machine.
Two ways to place the order
Not every purchase needs all seven steps. A standard machine or product listed with a price can be bought at checkout on this site; a configured machine, a set of machines or a whole line goes through a quotation. Choose the route by what you are buying rather than by how much it costs.
Point
Checkout on this site
Against a quotation
Suits
Standard machines and products shown with a price
Configured machines, several machines, a line, or a plant that buys only on a purchase order
Payment
UPI, card, netbanking or wallet, processed by Razorpay
Terms printed on the quotation; a proforma invoice is issued on request
Confirmation
An order ID on screen the moment payment succeeds
An order acknowledgement with model, configuration and despatch plan
Changing your mind
Full refund if cancelled before despatch; an unused standard item can come back within 7 days of delivery
Raise it before the build starts; a configured machine is not returnable
Either way the paperwork at the end is the same: a GST tax invoice raised at despatch, an e-way bill with the goods and a transporter docket number. The payment and GST invoice page covers the money side and the returns policy covers what can come back.
Where purchases usually slow down
Across a lot of orders, the delay is almost never the build. It is one of four things, and each can be removed in advance.
Vendor registration started too late. Begin it while you are still comparing offers; it costs nothing and it removes a week.
The drawing approved late. If your process needs a general arrangement drawing approved before the build, ask for it at the enquiry stage. Approval arriving after the build slot has passed costs the slot.
The site not made ready. The power point is the usual one. It is a small job that is always scheduled after the machine arrives instead of before.
Specification changed after the order. Changing an arch size or a table height after the build has started is expensive for you and disruptive for us. The shortlist stage is where changes are free.
What each team on your side will want
In most plants a machine purchase crosses several desks, and each one asks for something different. Sending each desk its document at the start saves the same question reaching us from three directions a week later.
Production or the line owner. The shortlist and the reasoning behind it, with the pack sizes and output you sent written back on it, so they can confirm nothing was lost on the way.
Maintenance and the electrician. The datasheet for supply, phase, compressed air and floor space, and the installation page, so the bench is ready before the vehicle is.
Purchase. The quotation with its inclusion list, and your vendor registration form returned completed by us.
Accounts. Our GST and billing particulars, a proforma invoice where an advance has to be released, and bank details on letterhead against the order.
Stores. The wear parts list for the model, so a small kit can be ordered with the machine rather than after the first stoppage. See spare parts and AMC.
Every one of these is issued on request rather than left as an open file; the downloads page lists them and how to ask.
Seeing it work before you pay
A specification sheet describes a machine. Your own pack going through it settles the question. There are three ways to get there, and none of them commits you to an order.
Free seal test, for bags and pouches. Send five empty pouches by courier to the works at Faridabad. They are sealed on the impulse sealer size we would recommend, at three timer settings, each seal is pulled to test it, and the video is on your WhatsApp no later than 48 working hours after they arrive. The test is free; only the courier to us is yours. Book it on the free seal test page.
A video of the model running. For many models a clip can be shared over WhatsApp. Name the machine when you ask.
A visit to the works. Call ahead so the model you want is assembled and free, and bring the carton or bag you actually pack. Directions are on the contact page.
If the test shows that your pouch needs constant heat rather than an impulse sealer, you are told so, along with the machine that will close it.
Ready to start?
Send the pack size, the weight and the packs per shift to +91 95822 69346.
From enquiry to a quotation is usually short. From order to despatch depends on whether the machine is standard or configured, and the date is on your acknowledgement rather than estimated here.
Can I visit before ordering?
Yes, and for a larger machine it is worth the trip. Bring your own carton.
Do I need a purchase order, or will an email do?
Whatever your organisation runs on. We need something written that references the quotation, so both sides are ordering the same machine.
What if I choose the wrong machine?
Talk to us before you order rather than after. That is what the shortlist stage is for, and a configured machine cannot be taken back — see the returns policy.
Can we trial a machine before buying?
Bring your cartons to the works and watch the machine run them. That answers more than a trial installation would, and it costs you a morning rather than a logistics exercise.
Do you sell through dealers as well as direct?
Both. A dealer's customer gets the same warranty terms and the same spare parts pricing as a direct customer — there is one price list, not two.
Can we buy one machine now and more later at the same price?
Tell us the plan at the enquiry stage and the quotation can be written against the total rather than the first unit. Coming back later and asking for the same rate on a single machine is a harder conversation.
Buying an industrial machine is not a checkout. There is a shortlist, a specification, a purchase order and a build, and each step has a thing that goes wrong when it is skipped. This page runs through the whole sequence so you know what is coming and what we will need from you at each point.
Enquiry, shortlist, quotation, order, build, despatch and running, in sequence (illustration)
7Steps from enquiry
₹0Delivery charge in India
7 daysOnline return window
Mon–SatDesk days, 9:30–6:30
Read it once before you send the first enquiry and the whole purchase moves faster.
Step 1 — Tell us the job, not the model
The commonest mistake is to open with a model number found on a competitor's website. That model was sized for somebody else's carton.
Open with the work instead: pack dimensions in millimetres, weight when full, packs per shift and shifts per day, the consumable you already buy, and the power available at the bench. Add a photograph of the packing bench. Those six things are enough to size a machine correctly, and everything after this step is faster because of them.
Step 2 — The shortlist
You get two or three machines that fit, with the difference between them explained in words rather than in a specification table. Very often one of them is cheaper than what you asked for, and if that one is right we will say so — a machine sold above the job is a machine that gets blamed for the wrong reasons later.
This is the stage to ask for datasheets. Your electrical contractor and your maintenance team should see them before, not after, a decision.
Step 3 — Quotation
The quotation states the machine as configured for you — table height, arch size, sealing width, wheel material, whatever applies — rather than a bare model name. It carries its own validity date.
If any line on it is a machine we buy in rather than build, the quotation says so on that line. You should know which is which before you sign.
Step 4 — Order and acknowledgement
Send the purchase order against the quotation reference. If your organisation needs us on its vendor master first, do that in parallel with the shortlist rather than after — it is the step that most often adds a week for no reason.
You get an order acknowledgement confirming the model, the configuration, the commercial terms and the despatch plan. Keep the reference; every later conversation is faster with it.
Machines we make are assembled and run-tested at our works in Faridabad before they are packed. Where a general arrangement drawing is part of your process, it is issued for approval at this stage — which is why asking for it early matters, since a drawing approved late costs a build slot.
If your site will not be ready on the original date, tell us. A machine held here is safer than one standing in your corridor.
Step 6 — Despatch
Packed for the journey, invoiced, e-way bill raised, handed to the transporter, and the docket number sent to you without you having to ask. Check the package count at your gate and note anything on the transporter's copy before signing.
Step 7 — Running, and after
Most bench machines are sited, connected and running the same day by your own fitter. Where a commissioning visit is worthwhile we will have said so on the quotation rather than sold you one you did not need.
After that it is wear parts and, if the line warrants it, a maintenance contract. The same phone number answers all of it, and the person answering can walk to the machine.
Two ways to place the order
Not every purchase needs all seven steps. A standard machine or product listed with a price can be bought at checkout on this site; a configured machine, a set of machines or a whole line goes through a quotation. Choose the route by what you are buying rather than by how much it costs.
Point
Checkout on this site
Against a quotation
Suits
Standard machines and products shown with a price
Configured machines, several machines, a line, or a plant that buys only on a purchase order
Payment
UPI, card, netbanking or wallet, processed by Razorpay
Terms printed on the quotation; a proforma invoice is issued on request
Confirmation
An order ID on screen the moment payment succeeds
An order acknowledgement with model, configuration and despatch plan
Changing your mind
Full refund if cancelled before despatch; an unused standard item can come back within 7 days of delivery
Raise it before the build starts; a configured machine is not returnable
Either way the paperwork at the end is the same: a GST tax invoice raised at despatch, an e-way bill with the goods and a transporter docket number. The payment and GST invoice page covers the money side and the returns policy covers what can come back.
Where purchases usually slow down
Across a lot of orders, the delay is almost never the build. It is one of four things, and each can be removed in advance.
Vendor registration started too late. Begin it while you are still comparing offers; it costs nothing and it removes a week.
The drawing approved late. If your process needs a general arrangement drawing approved before the build, ask for it at the enquiry stage. Approval arriving after the build slot has passed costs the slot.
The site not made ready. The power point is the usual one. It is a small job that is always scheduled after the machine arrives instead of before.
Specification changed after the order. Changing an arch size or a table height after the build has started is expensive for you and disruptive for us. The shortlist stage is where changes are free.
What each team on your side will want
In most plants a machine purchase crosses several desks, and each one asks for something different. Sending each desk its document at the start saves the same question reaching us from three directions a week later.
Production or the line owner. The shortlist and the reasoning behind it, with the pack sizes and output you sent written back on it, so they can confirm nothing was lost on the way.
Maintenance and the electrician. The datasheet for supply, phase, compressed air and floor space, and the installation page, so the bench is ready before the vehicle is.
Purchase. The quotation with its inclusion list, and your vendor registration form returned completed by us.
Accounts. Our GST and billing particulars, a proforma invoice where an advance has to be released, and bank details on letterhead against the order.
Stores. The wear parts list for the model, so a small kit can be ordered with the machine rather than after the first stoppage. See spare parts and AMC.
Every one of these is issued on request rather than left as an open file; the downloads page lists them and how to ask.
Seeing it work before you pay
A specification sheet describes a machine. Your own pack going through it settles the question. There are three ways to get there, and none of them commits you to an order.
Free seal test, for bags and pouches. Send five empty pouches by courier to the works at Faridabad. They are sealed on the impulse sealer size we would recommend, at three timer settings, each seal is pulled to test it, and the video is on your WhatsApp no later than 48 working hours after they arrive. The test is free; only the courier to us is yours. Book it on the free seal test page.
A video of the model running. For many models a clip can be shared over WhatsApp. Name the machine when you ask.
A visit to the works. Call ahead so the model you want is assembled and free, and bring the carton or bag you actually pack. Directions are on the contact page.
If the test shows that your pouch needs constant heat rather than an impulse sealer, you are told so, along with the machine that will close it.
Questions we are asked
How long does the whole process take?
From enquiry to a quotation is usually short. From order to despatch depends on whether the machine is standard or configured, and the date is on your acknowledgement rather than estimated here.
Can I visit before ordering?
Yes, and for a larger machine it is worth the trip. Bring your own carton.
Do I need a purchase order, or will an email do?
Whatever your organisation runs on. We need something written that references the quotation, so both sides are ordering the same machine.
What if I choose the wrong machine?
Talk to us before you order rather than after. That is what the shortlist stage is for, and a configured machine cannot be taken back — see the returns policy.
Can we trial a machine before buying?
Bring your cartons to the works and watch the machine run them. That answers more than a trial installation would, and it costs you a morning rather than a logistics exercise.
Do you sell through dealers as well as direct?
Both. A dealer's customer gets the same warranty terms and the same spare parts pricing as a direct customer — there is one price list, not two.
Can we buy one machine now and more later at the same price?
Tell us the plan at the enquiry stage and the quotation can be written against the total rather than the first unit. Coming back later and asking for the same rate on a single machine is a harder conversation.
Ready to start?
Send the pack size, the weight and the packs per shift to +91 95822 69346.
PackForge 8 Inch Impulse Sealer (Standard)
PackForge 8 Inch Impulse Sealer (Heavy Duty)
PackForge 10 Inch Impulse Sealer (Standard)
PackForge 10 Inch Impulse Sealer (Heavy Duty)
PackForge 12 Inch Impulse Sealer (Standard)
PackForge 12 Inch Impulse Sealer (Heavy Duty)
PackForge 16 Inch Impulse Sealer (Standard)
PackForge 16 Inch Impulse Sealer (Heavy Duty)
PackForge 20 Inch Impulse Sealer (Standard)
PackForge 20 Inch Impulse Sealer (Heavy Duty)
PackForge 24 Inch Impulse Sealer (Standard)
PackForge 24 Inch Impulse Sealer (Heavy Duty)