Every machine on this site has parts that are meant to wear out. That is not a defect — a heater blade that never wore would be a heater blade that never sealed. What matters is that the replacement is on a shelf when you need it, and that it is the right one.
Wear parts are held in stock for every model we sell. Because the machines are assembled here, the part you are sent is the part that was fitted, not an equivalent that is nearly right.
The parts that actually wear
Across the range, the same short list accounts for most of what a plant orders:
Strapping machines — heater blade, cutter, gripper, feed and reverse rollers, belts, the strap chute liner, and the arch guides.
Carton sealing machines — tape head blades and rollers, drive belts, side belts, and the top and bottom tape head assemblies as a unit when a rebuild is not economic.
Wrapping machines — turntable drive belt and bearings, film carriage rollers, the pre-stretch gear set, and the film clamp.
Material handling — pallet truck wheels in nylon or polyurethane, load rollers, seal kits for the hydraulic unit, the pump handle and the release lever.
Sealing machines — element wire, PTFE tape, silicone pad, and the timer board.
How to order the right part first time
Part names vary between suppliers, so a name alone is the least reliable way to order. Send, in this order of usefulness: a photograph of the old part, the machine serial plate, and then the name you know it by.
For anything cut to length — heater blades, element wire, belts — the measurement matters more than the name. Measure the old one rather than the slot it sits in.
If the machine came from us, the order reference alone is usually enough. We can look up what was fitted.
From photograph to part on your bench
A parts order follows the same five steps whether it is one length of element wire or a kit for six machines.
Send the evidence. The worn part photographed with a ruler or coin beside it, the machine’s rating plate, and one measurement — WhatsApp them to +91 95822 69346, or attach them to an email for [email protected]. Mention it if the line has stopped.
The part is matched. Where we supplied the machine, stores looks up the build; otherwise your photograph and size are compared with what is on the shelf.
You get one written reply. It names the part and its code, the quantity, the price with GST and when it will be dispatched, and nothing is paid before you have that reply.
It leaves Faridabad. It travels with a GST invoice, and the transporter’s docket number follows by message. Delivery costs nothing to every PIN code in India; metro cities usually receive it in about 3 days, smaller towns in 5 to 6.
Help with fitting. Fitting it for the first time? A video call can guide your fitter step by step.
A heater blade of the wrong alloy will seal for a week and then start dropping seals intermittently, which is far worse than failing outright — you lose the cartons before you find the cause. The same is true of a cheaper cutter that rolls its edge, or a belt of the wrong shore hardness that slips only under load.
We stock the parts the machines were built with. Where a part is imported — sealing heads, motors, pneumatics, control parts from established suppliers in China and Taiwan — it is the same source, inspected here before it goes out.
An AMC makes sense when the machine is on a line that cannot afford an unplanned stop, and it makes less sense on a machine that runs an hour a day. We will tell you which yours is.
A contract is written against your machines and your shift pattern rather than sold as a package: scheduled visits, the wear parts to be replaced on each visit, response terms for a breakdown, and what is excluded. The exclusions are the part worth reading, and we put them in plain words.
For the PackForge models, installation and service are handled by Fulcrum Infratech Pvt. Ltd. — the same company, the same works — and the contract says so on its face.
Where AMC visits reach, and the alternative
A visit-based contract depends on an engineer reaching your site from Faridabad, which is practical only within Delhi NCR. Outside it the contract takes a different shape, and it is better to know that before a draft is written than after.
Plan shape
Where offered
What it includes
Preventive visit plan
Delhi NCR sites
Visits on a fixed schedule with labour included; parts charged when they go in
Parts-included plan
Delhi NCR sites
Those visits, with the wear parts named in the contract supplied within it
Remote support and kit
Any site in India, and in African markets
Your own fitter guided by phone, WhatsApp or video; a spares kit on your shelf, refills billed when ordered
No contract has a list price. Each is quoted machine by machine once the models, the shifts and the site PIN code are known. Compare the three on AMC plans, and start one on book an AMC.
Building a spares kit before you need one
The cheapest spare part is the one already on your shelf. A kit is not an upsell; it is the difference between a fifteen-minute stop and a two-day one, and for a machine on a line that cannot stop the arithmetic is not close.
Size it to your run rate rather than to the machine. A strapping machine doing 300 packs a day and one doing 3,000 wear the same parts at very different speeds, so the same kit is either wasteful or useless.
For most machines the useful kit is small: the two parts that wear fastest, the one that is awkward to source locally, and the one whose failure stops the machine outright rather than degrading it. Tell us the model and the shift pattern and we will name them.
Reading wear before it becomes a breakdown
Machines give warning, and operators usually notice before anyone measures anything. A seal that needs a longer dwell than it did last month. Strap tension that has to be turned up to get the same result. A carton whose tape lifts at one corner only. A pallet truck that settles slowly under load.
Each of those is a part reaching the end of its life, not a machine failing. Replaced at that point it is a five-minute job on a planned stop. Left alone, the same part fails mid-shift and often takes something else with it.
Ask your operators what has changed rather than waiting for a stoppage report. They know.
Warranty, wear parts and AMC compared
Four different things keep a machine running, and much of the confusion on a breakdown call comes from expecting one of them to do the job of another.
Warranty answers for faults in manufacture, meaning a component that was defective or badly put together from the start. The period is a minimum of 12 months counted from the invoice; on PackForge impulse sealers it is 2 years for Standard and 5 for Heavy Duty.
Wear parts are bought as they are used up. Blades, belts, rollers, element wire and PTFE tape wear by design, so they sit outside the warranty and are kept in stock instead.
An AMC pays for scheduled upkeep and the breakdown help written into it. It sits alongside the warranty, not in place of it, and a machine still inside its warranty can go on contract.
Consumables such as strap, tape and film fall under none of these and are bought as needed.
The full terms, including what makes a claim fail, are on the warranty page.
Need a part?
Send a photograph of the old part and the machine plate on WhatsApp — +91 95822 69346.
Do you stock parts for machines I did not buy from you?
Often, yes, for common industry-standard wear parts. Send a photograph of the part and the machine plate and we will tell you honestly whether ours will fit.
How do I know which part is failing?
Describe the symptom rather than guessing the part. A seal that peels, a strap that does not tighten, a carton whose tape lifts at the corner — each points at a different part, and we have seen each of them many times.
Can I hold a set of spares against my machine?
Yes, and for a machine on a critical line it is the cheapest insurance there is. Tell us the model and we will recommend a kit sized to your run rate.
What does an AMC not cover?
Consumables you use up, damage from a power fault or misuse, and anything modified without our involvement. All of it is listed on the contract rather than buried in it.
Is the consumable as important as the part?
Very often more so. A strapping machine set for one PP strap thickness will misbehave on another, and the machine gets the blame. Tell us what strap, tape or film you buy.
How quickly can you send a part?
Wear parts for machines we sell are held in stock, so despatch is not the constraint — transit to your pin code is. Tell us if it is urgent and we will say what is realistic.
Can we fit parts ourselves without affecting the warranty?
Fitting our parts as intended, yes. Fitting another supplier's part, or modifying the machine, is what causes a problem. Ask first — the answer is usually yes.
Every machine on this site has parts that are meant to wear out. That is not a defect — a heater blade that never wore would be a heater blade that never sealed. What matters is that the replacement is on a shelf when you need it, and that it is the right one.
Wear parts are held in stock for every model we sell. Because the machines are assembled here, the part you are sent is the part that was fitted, not an equivalent that is nearly right.
The parts that actually wear
Across the range, the same short list accounts for most of what a plant orders:
Strapping machines — heater blade, cutter, gripper, feed and reverse rollers, belts, the strap chute liner, and the arch guides.
Carton sealing machines — tape head blades and rollers, drive belts, side belts, and the top and bottom tape head assemblies as a unit when a rebuild is not economic.
Wrapping machines — turntable drive belt and bearings, film carriage rollers, the pre-stretch gear set, and the film clamp.
Material handling — pallet truck wheels in nylon or polyurethane, load rollers, seal kits for the hydraulic unit, the pump handle and the release lever.
Sealing machines — element wire, PTFE tape, silicone pad, and the timer board.
How to order the right part first time
Part names vary between suppliers, so a name alone is the least reliable way to order. Send, in this order of usefulness: a photograph of the old part, the machine serial plate, and then the name you know it by.
For anything cut to length — heater blades, element wire, belts — the measurement matters more than the name. Measure the old one rather than the slot it sits in.
If the machine came from us, the order reference alone is usually enough. We can look up what was fitted.
From photograph to part on your bench
A parts order follows the same five steps whether it is one length of element wire or a kit for six machines.
Send the evidence. The worn part photographed with a ruler or coin beside it, the machine’s rating plate, and one measurement — WhatsApp them to +91 95822 69346, or attach them to an email for [email protected]. Mention it if the line has stopped.
The part is matched. Where we supplied the machine, stores looks up the build; otherwise your photograph and size are compared with what is on the shelf.
You get one written reply. It names the part and its code, the quantity, the price with GST and when it will be dispatched, and nothing is paid before you have that reply.
It leaves Faridabad. It travels with a GST invoice, and the transporter’s docket number follows by message. Delivery costs nothing to every PIN code in India; metro cities usually receive it in about 3 days, smaller towns in 5 to 6.
Help with fitting. Fitting it for the first time? A video call can guide your fitter step by step.
A heater blade of the wrong alloy will seal for a week and then start dropping seals intermittently, which is far worse than failing outright — you lose the cartons before you find the cause. The same is true of a cheaper cutter that rolls its edge, or a belt of the wrong shore hardness that slips only under load.
We stock the parts the machines were built with. Where a part is imported — sealing heads, motors, pneumatics, control parts from established suppliers in China and Taiwan — it is the same source, inspected here before it goes out.
An AMC makes sense when the machine is on a line that cannot afford an unplanned stop, and it makes less sense on a machine that runs an hour a day. We will tell you which yours is.
A contract is written against your machines and your shift pattern rather than sold as a package: scheduled visits, the wear parts to be replaced on each visit, response terms for a breakdown, and what is excluded. The exclusions are the part worth reading, and we put them in plain words.
For the PackForge models, installation and service are handled by Fulcrum Infratech Pvt. Ltd. — the same company, the same works — and the contract says so on its face.
Where AMC visits reach, and the alternative
A visit-based contract depends on an engineer reaching your site from Faridabad, which is practical only within Delhi NCR. Outside it the contract takes a different shape, and it is better to know that before a draft is written than after.
Plan shape
Where offered
What it includes
Preventive visit plan
Delhi NCR sites
Visits on a fixed schedule with labour included; parts charged when they go in
Parts-included plan
Delhi NCR sites
Those visits, with the wear parts named in the contract supplied within it
Remote support and kit
Any site in India, and in African markets
Your own fitter guided by phone, WhatsApp or video; a spares kit on your shelf, refills billed when ordered
No contract has a list price. Each is quoted machine by machine once the models, the shifts and the site PIN code are known. Compare the three on AMC plans, and start one on book an AMC.
Building a spares kit before you need one
The cheapest spare part is the one already on your shelf. A kit is not an upsell; it is the difference between a fifteen-minute stop and a two-day one, and for a machine on a line that cannot stop the arithmetic is not close.
Size it to your run rate rather than to the machine. A strapping machine doing 300 packs a day and one doing 3,000 wear the same parts at very different speeds, so the same kit is either wasteful or useless.
For most machines the useful kit is small: the two parts that wear fastest, the one that is awkward to source locally, and the one whose failure stops the machine outright rather than degrading it. Tell us the model and the shift pattern and we will name them.
Reading wear before it becomes a breakdown
Machines give warning, and operators usually notice before anyone measures anything. A seal that needs a longer dwell than it did last month. Strap tension that has to be turned up to get the same result. A carton whose tape lifts at one corner only. A pallet truck that settles slowly under load.
Each of those is a part reaching the end of its life, not a machine failing. Replaced at that point it is a five-minute job on a planned stop. Left alone, the same part fails mid-shift and often takes something else with it.
Ask your operators what has changed rather than waiting for a stoppage report. They know.
Warranty, wear parts and AMC compared
Four different things keep a machine running, and much of the confusion on a breakdown call comes from expecting one of them to do the job of another.
Warranty answers for faults in manufacture, meaning a component that was defective or badly put together from the start. The period is a minimum of 12 months counted from the invoice; on PackForge impulse sealers it is 2 years for Standard and 5 for Heavy Duty.
Wear parts are bought as they are used up. Blades, belts, rollers, element wire and PTFE tape wear by design, so they sit outside the warranty and are kept in stock instead.
An AMC pays for scheduled upkeep and the breakdown help written into it. It sits alongside the warranty, not in place of it, and a machine still inside its warranty can go on contract.
Consumables such as strap, tape and film fall under none of these and are bought as needed.
The full terms, including what makes a claim fail, are on the warranty page.
Questions we are asked
Do you stock parts for machines I did not buy from you?
Often, yes, for common industry-standard wear parts. Send a photograph of the part and the machine plate and we will tell you honestly whether ours will fit.
How do I know which part is failing?
Describe the symptom rather than guessing the part. A seal that peels, a strap that does not tighten, a carton whose tape lifts at the corner — each points at a different part, and we have seen each of them many times.
Can I hold a set of spares against my machine?
Yes, and for a machine on a critical line it is the cheapest insurance there is. Tell us the model and we will recommend a kit sized to your run rate.
What does an AMC not cover?
Consumables you use up, damage from a power fault or misuse, and anything modified without our involvement. All of it is listed on the contract rather than buried in it.
Is the consumable as important as the part?
Very often more so. A strapping machine set for one PP strap thickness will misbehave on another, and the machine gets the blame. Tell us what strap, tape or film you buy.
How quickly can you send a part?
Wear parts for machines we sell are held in stock, so despatch is not the constraint — transit to your pin code is. Tell us if it is urgent and we will say what is realistic.
Can we fit parts ourselves without affecting the warranty?
Fitting our parts as intended, yes. Fitting another supplier's part, or modifying the machine, is what causes a problem. Ask first — the answer is usually yes.
Need a part?
Send a photograph of the old part and the machine plate on WhatsApp — +91 95822 69346.
PackForge 8 Inch Impulse Sealer (Standard)
PackForge 8 Inch Impulse Sealer (Heavy Duty)
PackForge 10 Inch Impulse Sealer (Standard)
PackForge 10 Inch Impulse Sealer (Heavy Duty)
PackForge 12 Inch Impulse Sealer (Standard)
PackForge 12 Inch Impulse Sealer (Heavy Duty)
PackForge 16 Inch Impulse Sealer (Standard)
PackForge 16 Inch Impulse Sealer (Heavy Duty)
PackForge 20 Inch Impulse Sealer (Standard)
PackForge 20 Inch Impulse Sealer (Heavy Duty)
PackForge 24 Inch Impulse Sealer (Standard)
PackForge 24 Inch Impulse Sealer (Heavy Duty)