PackForgeA division of Fulcrum Infratech Pvt. Ltd. Machines& Material Handling

PackForge

Website terms

Terms of Use

These terms cover your use of this website. They are separate from the terms of any sale, which are the ones printed on your quotation, order acknowledgement and invoice. Where the two differ, your quotation and invoice govern the transaction, not this page.

The site is operated by PackForge Industries, a division of Fulcrum Infratech Pvt. Ltd., B-194, 2nd Floor, Green Field Colony, Sector 41-42, Faridabad, Haryana 121001, India.

What this website is

A catalogue, an enquiry channel and an online store. You can send us an enquiry to quote against, or place an order at checkout and pay for it online.

An enquiry, or an order placed without online payment, sends us a list to quote against — it does not create a contract, reserve stock or fix a price until we acknowledge it. Where you pay online at checkout, the order is placed at the price shown at checkout, and we confirm the dispatch date with you on call or WhatsApp.

Online payment, cancellation and refund

Online payments are processed in Indian Rupees by Razorpay, our payment gateway, by UPI, card, netbanking or wallet. We do not see or store your card details. The amount charged is the total shown at checkout, including GST, with free delivery in India.

Cancellation: you can cancel an online order at any time before it is dispatched by calling or sending a WhatsApp message to +91 95822 69346 with your order ID. The full amount is refunded to your original payment mode, usually within 5 to 7 working days.

After delivery: returns and refunds follow the Returns & Replacement Policy. If we cannot supply an item you have paid for, we refund the full amount.

If a payment fails but your account is debited, the amount is reversed automatically by your bank or by Razorpay, normally within 5 to 7 working days.

Prices and specifications shown here

Delivery is free anywhere in India and prices are shown with GST. They may be revised without notice. The price that binds either of us is the one on a current quotation or order confirmation issued to you.

Specifications are published in good faith and are improved as machines are improved, so a figure may change without notice. Where a machine is listed from the PackForge range, the specification is the one printed in that catalogue.

If a page here and your datasheet disagree, the datasheet is right — and please tell us, because a difference is a mistake on our side that we want to correct.

Using the site

You may browse, print and share pages for your own business purposes, including circulating a specification inside your organisation. You may not scrape the site wholesale, republish its content as your own, or use it to build a competing catalogue.

Do not attempt to interfere with the site, submit anything malicious through the enquiry forms, or use the enquiry channels to send bulk unsolicited messages.

Links to other sites

Where we link out — a transporter, a payment or a government portal — we do not control those sites and are not responsible for their content or their handling of your data. Their terms apply once you are there.

Liability

We take reasonable care that what is published here is accurate, but a website cannot size a machine for your plant. Do not select a machine on the strength of a web page alone — ask for the datasheet and tell us your pack and your volumes, so the machine is chosen against your work.

Nothing here limits any liability that cannot be limited under Indian law, including liability under consumer protection legislation and liability for death or personal injury caused by negligence.

Changes, and which law applies

These terms may be updated as the site changes. The version on this page is the one that applies.

These terms are governed by the law of India, and the courts at Faridabad, Haryana have jurisdiction.

Enquiries, and what we do with what you send

When you send an enquiry, a call-back request or a document request, you are telling us how to reach you and what you want. We use it for that and for nothing else. The privacy policy sets out the detail.

Do not send confidential information through the enquiry form. If you need to share a drawing or a specification under confidence, say so first and we will agree how.

Anything you send us that you have no right to share — another supplier's drawing, a document marked confidential to a third party — please do not. It puts both of us in a difficult position.

Availability of the site

We make no promise that this site is available without interruption. It is a catalogue, not a service you depend on: if it is down, the phone still works and the number is on every page.

We may change, add or remove pages, machines and specifications at any time. A machine shown here is not an offer to sell and is not a guarantee of availability.

If part of these terms cannot be enforced

If any part of this page is found to be unenforceable, the rest continues to apply. A single clause failing does not take the others with it.

Not enforcing a term on one occasion does not mean we have given it up. If we let something pass once, we may still rely on it later.

These terms are between you and PackForge Industries. Nobody else acquires a right to enforce them by being mentioned on this page.

Accessibility

The site is built to be usable with a keyboard and with a screen reader, and to work at a text size larger than the default. If you find a page you cannot use, tell us what happened and on what device — that is a fault on our side and it will be fixed rather than noted.

Question about these terms?

Call +91 95822 69346.

Call +91 95822 69346 Send an enquiry WhatsApp

Questions we are asked

Does adding items to the cart place an order?

No. The cart holds an enquiry. Submitting it sends us a list to quote against; a contract starts when we acknowledge your order against a quotation.

Can I rely on the price shown on a product page?

It is the price on the day you see it, with free delivery. The price that binds is the one on your quotation or order confirmation.

Can I share a page with my purchase team?

Yes, and please do. Print it, forward it, circulate it internally.

Which terms apply to my purchase?

The ones on your quotation, order acknowledgement and invoice. This page covers the website.

Can I use content from this site in a tender document?

For a tender in which you are quoting our machine, yes. Tell us so we can check you have the current specification.

Do these terms apply to my order as well?

No. Your order is governed by your quotation, order acknowledgement and invoice.

Who operates this website?

PackForge Industries, a division of Fulcrum Infratech Pvt. Ltd., at the Faridabad address on this page. There is no third party operating it on our behalf.

Do you allow automated access to the site?

Search engine crawlers, yes. Bulk scraping to rebuild the catalogue elsewhere, no.